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Warranty Policy

Gourmet Settings Flatware carries a limited warranty from the date of purchase against original manufacturing defects in materials or workmanship. Proof of purchase may be requested.

Gourmet Settings, at its option, will refinish or replace a customer's defective product without charge. A similar pattern will be sent as replacement if the original pattern is no longer available.

This warranty does not cover any damage or defects caused by misuse, abuse or failure to use proper care in accordance with the instructions provided.

If you have a warranty issue, please feel free to contact our customer service at 1-800-551-2649. Our customer service hours are Monday to Friday 9:00am - 4:30pm EST (except holidays).


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