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  • You may cancel an order at any time prior to processing by calling our office at 1-800-551-2649. Unfortunately, we are not able to cancel orders once they have been shipped. Please refer to our Returns Policies for easy returns.
  • We only ship to Canada and U.S. We do not ship to P.O. Box addresses.
  • We will process your order within 2-3 business days. Our standard shipping is via UPS Ground. You may also choose the expedited services we offer. Estimated shipping time will depend on the shipping method chosen.
  • Our Free Shipping Offer is available only to retail customer orders that ship via UPS or Fedex Ground to Canada or the continental U.S.(excludes Alaska & Hawaii). To be eligible for free shipping, your total order cost must exceed US$100.00 before taxes, shipping or handling fees. The total purchase must be greater than or equal to US$100.00 after a discount or a promotion code is applied. Gift card purchases will not be included in determining the purchase total. Limited time offer.
  • Your shipping charge is generally based on your order size, your destination and your chosen shipping method. The shipping rate is a real-time quote via UPS.
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